Many Jordanians are facing travel agency scams, which have left them stranded in airports without tickets or in another country without a hotel booking, according to Tourism Ministry.
The ministry has received 234 complaints against unlicensed travel agencies since the beginning of the year, which has led to the closure of 20 of these travel agencies and the compensation to the scammed citizens, according a post on the ministry’s Facebook page.
The ministry also confirmed that they have followed up on all complaints, whether they originated from unlicensed agencies or trips promoted on social media, and have taken all the required legal action against violators.
The ministry stressed its permanent coordination with the Jordan Society of Tourism and Travel Agents (JSTA), indicating that the association has a representative from the complaints committee, which was formed to consider decisions and verify the validity of complaints, as well as follow up on violators.
Additionally, there is a committee that is responsible for conducting inspection tours to detect unlicensed offices, with the participation of a representative from the JSTA and the concerned authorities, according to the ministry.
“It is shocking and unfortunate that people are this unaware of what is real or fake,” Samir Khawaldeh, a local travel agency sales director, told The Jordan Times.
Culled from JordanTimes.com