“The difference between building a company and a platform is that while a company is meant to make you happy, a platform is meant to make your customers happy.” This was one of the many priceless nuggets shared earlier this week by Asia’s richest man and Chinese Business magnate, Ma Yun, popularly known as Jack Ma.
The Alibaba Founder and Executive Chairman landed in Nairobi, Kenya on his first ever African tour and working visit at the behest of the UNCTAD (United Nations Conference on Trade and Development). Among others, he was at the Nailab incubator space in Nairobi where he met and interacted with young entrepreneurs and talked about his early days at his e-commerce company, Alibaba. He also shared timeless insights on how to grow and scale small businesses into large operations.
Here is the full video. Enjoy!